Personal Information

When you create an account, make a purchase, or contact us, we may collect:

• Name and contact information (email, phone number, address)
• Payment information (processed securely through our payment partners)
• Account credentials and preferences
• Communication history with our customer service team

Usage Information

We automatically collect certain information when you use our website:

• Device information (IP address, browser type, operating system)
• Website usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location data (if you grant permission)

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders
• Customer Service: To provide support and respond to inquiries
• Account Management: To maintain your account and preferences
• Marketing: To send promotional materials (with your consent)
• Website Improvement: To analyze usage and improve our services
• Security: To protect against fraud and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business
• Payment Processing: With payment processors to handle transactions
• Shipping Partners: With delivery services to fulfill orders
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

• Account information is retained while your account is active
• Order information is retained for 7 years for tax and legal purposes
• Marketing data is retained until you unsubscribe or request deletion
• Website analytics data is typically retained for 2 years

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our data practices, please contact us: